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- LAPTOP SHUTS DOWN WHEN CLOSED INSTALL
- LAPTOP SHUTS DOWN WHEN CLOSED PRO
- LAPTOP SHUTS DOWN WHEN CLOSED SOFTWARE
You can use the downloaded recovery image file in order to install the Windows operating system.
LAPTOP SHUTS DOWN WHEN CLOSED SOFTWARE
They can remotely access your system to help alleviate difficulties: The HP Cloud Recovery Tool allows you to download recovery software to a USB drive.
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Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance.
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If you have not previously done one now is a good time. While doing the recovery there is an option to back up your personal files. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. I appreciate your efforts to try and resolve the issue. Hope this provides more help to you in finding a proper solution for my you for posting back. It charges for a few minutes and then stops charging and again in a few seconds it starts charging again. No, however, the device charging is unstable. Today it shut down when the battery level was 49%. It shuts down usually when the battery level reaches around 15%. No, The device randomly shuts while it is unplugged. The OS 10 to 8.1 downgrade happened more than a year ago. No, I have not made any hardware/software changes. No, I have not recently updated any software or hardware. I will try the steps you have suggested and come back with more information Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. 10 answersIf you are using Windows OS then you can find something called Power options(You can find it by searching power options in start menu) and select Choose. Hope this helps! Keep me posted for further assistance. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Go to Start, search for Device Manager, and open this result. If the issue persists, follow next steps.
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While you respond to that, let's try these steps: Do you get any error message on your notebook (Such as Plugged in, not charging, etc.)?.Does the notebook shut down immediately (right after you unplug the charger)?.To have your laptop stay awake even when you close the lid, you can change the power settings. While this may save power, it's not ideal if you regularly move your laptop from one room to another. What is the product number of your device? Use this link to find it: By default, most laptops are designed to shut down or go into sleep mode as soon as you close the lid.Have you made any hardware/software changes?.Did this happen after a recent window or software update?.
LAPTOP SHUTS DOWN WHEN CLOSED PRO
Any suggestions?ĭell Precision M4500, 4GB RAM, Intel Core i7 2.8GHz CPU, 120GB SSD HD, Windows 7 Pro 32 bit.You for posting on the HP Support Community.ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: I'm wondering if I just had a bad image or if it's a problem with all machines. I've installed updated drivers, updated the BIOS, disabled Intel SpeedStep (as suggested on other forums). Some have sleep mode enabled, others do not. There are different power settings based on the users' preferences. There are no events in the BIOS about the shutdown either. When the user starts the machine the next morning they get the screen 'Windows did not shut down properly, start normal, safe, blah blah.' The event log only shows a "Kernel Power" error once the computer boots up stating 'The system has rebooted without cleanly shutting down first.' There are no other logs with any info about the shut down. I built one with the appropriate software and created an image to install on the rest.Īll machines are shutting down unexpectedly when idle for a prolonged period of time (happening overnight). We just ordered about 15 BRAND NEW Dell Precision M4500 laptops with Windows 7 Pro installed.